We're here to help

Support

Questions, feedback, a word ranking that feels wrong, or a player to report? Get in touch. I read every message myself.

✉️
Email
support@starkovs.dev
📍
Based in
Calgary, Alberta, Canada

Frequently asked questions

How do I play?
Say or type any English word. The meter shows how close it is in meaning to the secret word, from icy blue to red hot. Use the closest words to get warmer until you find it. Statistics → How to play shows the short tour again.
How are the words ranked?
Every word is ranked by how close it is in meaning to the secret word, based on how words are used together in large amounts of text. #1 is the answer, #2 the closest word, and so on. It is about meaning, not spelling.
The App says it doesn't know my word.
Clozy knows about 40,000 common English words. Very rare words, names of people and brands are not included, and plurals count as the singular. If a common word is missing, email me.
The microphone doesn't work.
Allow the microphone and speech recognition in Settings → Clozy. Say one word at a time with a short pause. You can always type instead.
How do leagues work?
Sign in, then solve words to earn XP: fewer guesses earn more, hints cost a little. Each week from Monday you play in a group of up to 10 players of your league. On Monday the top 30% move up and the bottom 30% move down.
How do I report or block a player?
Tap the player in the league table, or ⋯ next to them in your friends list, and choose Report nickname or Block player. You can also email support@starkovs.dev with their nickname. Reports are reviewed within 24 hours.
How do I delete my account?
Open Profile (👤) and tap Delete account, then tap again to confirm. Your account, nickname, results, leagues and friends are removed from our servers right away, and your progress is cleared on that phone. You can keep playing as a guest or create a new account.