We're here to help
Support
Questions, feedback, a missing park, or a player to report? Get in touch - I read every message myself.
Email
support@starkovs.dev
Based in
Calgary, Alberta, Canada
Frequently asked questions
How do I clear the clouds?
Choose Walk or Bike and press Start, then go through a park. The clouds melt away over every part of the park you pass. Press Finish when you are done to save the session.
Which parks are in the game?
289 parks across Calgary, from City of Calgary open data plus Fish Creek Provincial Park. If a park you love is missing, email me.
Does the App track my location all the time?
No. Location is used only while you record a session, when you tap "My location", and to sort parks by distance. Your routes stay on your phone and are never uploaded.
Recording stopped when my screen turned off.
In Settings → Privacy & Security → Location Services → Uncloudy, choose "While Using the App" and keep Precise Location on. Low Power Mode can also pause GPS.
Do I need an account?
No. An account is only needed for friends, the leaderboard and park ratings, and to keep your progress when you change phones.
How do park ratings work?
Open a park on the map and tap like or dislike. Each player can rate each park once, and the vote is final. The Parks tab shows the city's top 10 by likes minus dislikes.
How do I report a player?
Email support@starkovs.dev with their username. Reports are reviewed within 24 hours.
How do I delete my account?
Open the Friends tab and tap Delete account. Your profile, friends, ratings and saved progress are removed from our servers right away. Progress on your phone stays until you delete the App.